Frequently Asked Questions
Answers to common questions about our custom apparel, embroidery, DTF printing, and company stores.
Our minimum order quantity varies by service. For direct-to-film (DTF) printing and standard promotional products, the MOQ is typically 24 pieces. For custom embroidery, the MOQ is 12 pieces. For fully custom corporate apparel programs, we recommend starting with at least 50 pieces to access volume pricing.
Our standard turnaround time is 7 to 10 business days after art approval and order payment. If you need your items faster, we offer rush production options (3-5 days) depending on current production capacity and blank garment availability.
Yes! For screen printing and direct-to-film (DTF) printing, we can accurately match your specific Pantone colors to ensure strict brand consistency. For embroidery, we match your Pantone colors to the closest available Madeira thread color, which offers thousands of precise shades.
We build and host custom Company Stores with a $0 setup fee for qualified corporate clients. You only pay for the apparel and products ordered through the store. This includes secure hosting, custom branding, and employee allowance management.
Screen printing pushes ink through a woven mesh stencil directly onto the fabric, which is highly cost-effective for large bulk orders with 1-3 colors. Direct-to-Film (DTF) printing involves printing a design onto a special film and transferring it via heat press. DTF is ideal for full-color, photorealistic designs, smaller runs, and complex logos with gradients.
Yes! As long as the logo, design size, and application method (e.g., all embroidery or all DTF) remain exactly the same, you can mix and match garment styles, colors, and sizes to reach the minimum order quantity.
Yes. Through our Custom Kits and Fulfillment services, we can pick, pack, and ship orders directly to your employees' homes, multiple office locations, or trade show events. We handle all logistics so you don't have to store inventory.